Terms & Conditions
These Terms govern your use of PayWicket. Please read the risk and settlement terms below carefully — cryptocurrency payments work differently from traditional card payments, and by using PayWicket you accept these terms.
1. Nature of the service; non‑custodial
PayWicket ("Company," "we," "us") provides technology that facilitates cryptocurrency payments between buyers and sellers. We are a non‑custodial technology provider. We do not take custody of, hold, control, or have access to your funds or private keys at any time. Value settles directly on public blockchain networks to wallet addresses controlled by the applicable party.
2. Buying cryptocurrency is a separate purchase performed by licensed third parties
PayWicket's checkout accepts payment in cryptocurrency from a wallet you control. Any purchase of cryptocurrency using a credit card, debit card, or other fiat payment method is a separate transaction between you and one or more independent, licensed third‑party on‑ramp providers (each a "Licensed Provider"), made on PayWicket's own site into a wallet in your name, and not a payment to any seller. The Licensed Provider is the merchant of record for that fiat transaction; PayWicket may suggest an amount for your convenience, and the cryptocurrency you buy is yours to spend with a seller, elsewhere, or to keep. Your use of a Licensed Provider is subject to that provider's own terms, privacy policy, identity‑verification (KYC), and eligibility requirements. PayWicket does not process, store, or have access to your card details, and is not a party to, or responsible for, the fiat‑to‑cryptocurrency conversion performed by the Licensed Provider.
Where PayWicket offers a cash-out of USDC to a bank account, the conversion and the bank payout are performed by a licensed third party (Crossmint), which verifies the account holder's identity and pays only to a bank account in that person's own name. You authorize the USDC transfer from your own wallet; PayWicket never holds the funds and does not control the timing of the bank payout.
3. Finality and irreversibility of cryptocurrency transactions
You acknowledge and agree that cryptocurrency transactions are final, irreversible, and cannot be cancelled, reversed, refunded, or "charged back" once broadcast to and confirmed by the applicable blockchain network. After fiat value has been converted to cryptocurrency by a Licensed Provider, the reversibility protections associated with card networks no longer apply. You bear full responsibility and risk for cryptocurrency held in, or sent from, any wallet, including for errors, fraud, loss of keys, or transfers to incorrect addresses.
4. Refunds, returns, and disputes
Because on‑chain settlement is final, PayWicket does not and cannot force‑reverse a completed payment. Any refund or return is a voluntary, merchant‑initiated transfer of cryptocurrency back to the buyer, at the seller's discretion and subject to the seller's own policies. Disputes regarding goods or services are strictly between the buyer and the seller. Chargebacks arising on the card leg are handled by, and are the responsibility of, the applicable Licensed Provider — not PayWicket or the seller.
5. Assumption of risk
Cryptocurrency involves significant risks, including price volatility, network and technology risk, regulatory change, and irreversible loss. You use the Platform at your own risk and assume full responsibility for those risks.
6. Limitation of liability
To the maximum extent permitted by law, PayWicket, its affiliates, and its service providers shall not be liable for any loss arising from: (a) the acts, omissions, verification decisions, or availability of any Licensed Provider; (b) the finality or irreversibility of any blockchain transaction; (c) loss, theft, or compromise of your wallet, keys, or credentials; (d) chargebacks, reversals, or fraud occurring on the card/fiat leg; or (e) price fluctuation of any cryptocurrency.
7. Identity verification and limits
Fiat‑to‑crypto conversion may require identity verification by the Licensed Provider. PayWicket may additionally perform verification on sellers/merchants and on its own account holders as required by applicable law and its compliance program. Transactions may be subject to limits (including per‑transaction caps) for risk and compliance purposes.
8. Acceptable use and prohibited businesses
You may use PayWicket only for lawful sales of goods and services that you are authorized to sell. Card, Apple Pay and Google Pay acceptance is enabled per merchant after we review the business type, website and country you provide, and remains subject to the Licensed Provider's content and risk policies. You agree to keep that information accurate and to tell us if your business changes.
The following may not be sold or funded through PayWicket, in whole or in part: anything illegal where you or your customer are located; weapons, ammunition and related accessories; controlled substances, drug paraphernalia and unlicensed pharmaceuticals; tobacco and vaping products sold online; adult content and services; gambling, betting, lotteries and sweepstakes without the required licenses; multi‑level marketing, pyramid schemes, "get rich quick" or investment programs promising returns; the sale, exchange or lending of cryptocurrency as a business (other than paying for your goods and services); money transmission, cash advances, bail bonds, debt collection or credit repair; counterfeit or stolen goods, and goods that infringe intellectual property; hate, violence or harassment content; sanctioned persons, entities or jurisdictions; and any business that misrepresents what the customer is buying.
We may decline, suspend or withdraw card acceptance, or close an account, if we or the Licensed Provider determine that a business falls into a prohibited category, presents elevated risk, or violates these Terms. Settled USDC already in your wallet is not affected by such a decision because PayWicket never holds it.
8a. Referral rewards and partner program
PayWicket may pay you a share of the net revenue it earns from accounts you bring to the Platform ("Rewards"). An account counts as brought in by you when it is created through your referral link, or when a buyer's first PayWicket purchase wallet is created while paying you; attribution is determined once, at account creation, and is final. Rewards are calculated per fee as described in the documentation: the fee PayWicket collected, less the licensed card partner's dues on card transactions (as estimated by PayWicket), less a 20% allowance for PayWicket's costs, multiplied by your program share (10% under the base program; the agreed percentage under the partner program, which requires a one-time program fee). The full calculation is shown in your account. Rewards accrue in US dollars, are paid in USDC to an address you designate once your balance reaches the stated minimum, and are not transferable. PayWicket may withhold or reverse Rewards arising from fraud, self-referral, abuse, refunded or disputed fees charged back to PayWicket, or breach of these Terms, and may change rates or end the program prospectively with notice; accrued Rewards earned under the previous rates remain payable. You are responsible for any taxes on Rewards and, where required, for providing tax information before payout. Nothing in this section creates an employment, agency or partnership relationship, and partner-program participants may not make representations on PayWicket's behalf.
9. Changes to these Terms
We may update these Terms from time to time. The effective date above reflects the most recent version. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
10. Contact
Questions about these Terms? Contact support@paywicket.com, or chat with Wick.